Employer Frequently Asked Questions

Whether you’re just starting the search for new team members or you’ve been sorting through resumes for months, chances are time is of the essence. You want to hire the right person the first time, and you want to be sure that Swoon is the right team to help. So, we know you probably have lots of questions. Let’s answer them one at a time:

Answers to your questions:

Our process kicks off with reaching out in a way that grabs attention. We’re not just throwing a job post out there and hoping for the best. Instead, we take what our clients are looking for and dig deep into our networks to pull together a list of potential matches.

Once we’ve got their attention, we dive into a formal pre-screen. Picture it like a first date, but for jobs. We’re not just talking about the role right off the bat; we want to know what makes them tick. What kind of work environment are they after? Are they the startup adventurer or the corporate pro?

We dig into all the nitty-gritty details – from the type of culture they’re looking for to their career goals. That way we can be clear on whether this really aligns with their career aspirations. 

Now, if we see potential in that first call, we start talking specifics. What does our client want? What are the must-haves? If they’re into Python and Java, we want the lowdown on their experience with each.

If our recruiters think they’ve found a match, it’s time for the second screening. A quick video call to see if they’ve got the soft skills and, depending on the role, a dash of leadership charm. We’re also looking for potential gaps and getting the lowdown on their job market activity.

It’s only then that we present our ideal candidates to clients. We highlight why they’re a great fit, any red flags we spotted, and what they’re looking for. Of course, the client gets to decide who they want to interview. We’ll either schedule interviews then and there, or head back to the drawing board, tweaking our search based on feedback.

Finally, we make sure to coordinate interviews strategically because no one wants to lose out on a great candidate because of bad timing! It’s a dance of calendars and quick calls to lock in the perfect interview time.

That’s the behind-the-scenes peek into how we dig deep to connect the right candidates with the right opportunities in a timely, enjoyable manner. 

At Swoon, we’re proud to be your go-to staffing solution across the entire tech spectrum. From data and cloud analytics to software development, engineering, cybersecurity, and infrastructure – we’ve got it covered.

We also extend our expertise to the Project Management Office, staffing roles like Project Managers, Business Analysts, and Change Management specialists. Whether you’re searching for an individual contributor, a senior director, or VP, we’ve got the talent pool to match your needs.

But in recent years, Swoon Canada has been strategic about expanding our core skill sets to align with evolving client needs. This has resulted in establishing a robust Finance and Accounting division, where we skillfully navigate the intricacies of tax. We also have developed a deep understanding of Digital, Marketing, and Creative skillsets, helping staff roles from graphic designers, to UX/UI specialists, to e-comm managers. 

Similarly, we specialize in find top talent in the Professional Services realm. This includes Human Resources (HR) and Operations, covering a spectrum of roles from HR specialists to Operations Managers.

So, whether it’s cutting-edge tech or the backbone of your operations, Swoon is your one-stop-shop for staffing solutions. Whatever the skill set, we’ve got the expertise to match your unique requirements.

While we specialize in staffing particular skill sets (see above) we’ve worked with clients in a wide array of industries: 

  • Aviation and Travel
  • Chemicals
  • Consumer Goods
  • Consumer Services
  • Data Storage
  • Education
  • Energy & Utilities
  • Engineering
  • Financial Services
  • Health Care
  • Hospitality
  • Insurance
  • Life Sciences
  • Manufacturing
  • Media & Entertainment
  • Professional Services
  • Real Estate
  • Retail
  • Technology
  • Telecommunications

As a certified staffing agency, we proudly hold a diversity certification accredited by WBE Canada—an acknowledgment of our status as a women-owned and women-led organization. However, our commitment to diversity as a supplier extends beyond these credentials.

Being a diversity supplier for us means actively supporting our clients in their diversity initiatives and expanding our searches for candidates to reach top talent in unexpected places. To do this, we embed ourselves in local diverse communities, engaging in networking, hosting events, and participating in community gatherings. This proactive involvement allows us to cultivate and maintain a robust and diverse candidate pool.

If you’re working with Swoon, you’re not going to see the same profile over and over again for one skill set. You’ll see a diverse pool of candidates for every search, but that takes us being heavily ingrained in local, diverse communities. For example, some of the communities we partner with include Black Professionals in Tech Network (BPTN), Girls in Tech Toronto, and La Red de Hispanos. 

In essence, choosing Swoon means aligning with a professional agency dedicated to delivering diverse and top-tier talent while upholding the principles of equality and inclusion.

Our fee structure is designed to be flexible and tailored to the specific needs of our clients as everyone has different needs. Whether you’re seeking help with one full-time permanent hire that you’ve had trouble finding the right fit for, or staffing up 1000 temporary contractors for a project, we will tailor our pricing and solutions to fit your needs.

Since there are many factors to consider, here are some of the questions we’ll dig into to put together a fee structure and plan that fits your needs:

  • Do you give agencies exclusivity on a search, or would we compete against other agencies?

  • Are we able to work 1:1 directly with the person who has the ultimate hiring decision, or are we working through your HR/TA team?

  • Does your company offer remote flexibility?

  • Are you seeking very niche skill sets?

  • How often will your company engage Swoon in the calendar year for contract or full-time permanent employee needs? 

  • How long does your internal team need to source before engaging us to help?

Understanding these factors is key to helping us to put together a comprehensive solution and pricing that works for you. Get in touch with us to get started. 

In a sea of talent agencies, it’s fair to say we’re navigating some pretty crowded waters. But the thing we hear time and again is that the experience of working with Swoon is simply more enjoyable.

We’re not just matching people with jobs but curating an experience. Clients and candidates often tell us they’ve never encountered service like ours. We pour our hearts into what we do and treat you like we’d want to be treated. 

What sets us apart is the level of care we infuse into every step. When possible, we like to personally walk our candidates into interviews and meet our clients face-to-face. It’s all about relationships. We want to know our clients inside out, understand their needs, and build connections beyond the transactional.

Plus, our commitment to being a diversity supplier and helping our clients with their own DE&I initiatives sets us apart. 

The blend of personalized care, genuine relationships, and a commitment to diversity that goes beyond the surface is what makes Swoon Swoon

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"Swoon communicates well, checks in regularly, and provides solid candidates. Once a candidate is placed, they regularly follow up to make sure things are going well. They follow up not only with the candidate but with our team as well. Swoon’s help is greatly appreciated.”
-HR Director